Privacy Policy


We are committed and dedicated to all our customers, and we assure you of our integrity at all times. We adhere to legislation and specifically to the Protection of Personal Information Act. We assure you that we will not release any of your personal information to any third party whatsoever, and will be kept secure.


This eCommerce site is Level 1 PCI compliant and uses 128 bit SSL encryption to ensure credit card data is secure. Our checkout process is simple and secure. You can place your orders quickly and with confidence.

PayFast is committed to keeping you and your information secure. We have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions.

We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available.

3D Secure is in place for all credit card transactions.

All sensitive info is encrypted within our own database.

We run penetration testing on our system on a weekly basis to look for vulnerabilities. We are only required to do it once every three months, but we run it every week.

Our entire site, blog and help site are served off secure servers, making it harder to perpetrate phishing attacks.

We also have an excellent monitoring system that does, among other things: GEO IP tracking, velocity testing, BIN/IIN validation and checks against online databases.

Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Retail Point nor any   of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this web site or the services or content provided from and through this web site.  Furthermore, Retail Point makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this web site are free from errors or omissions or that the service will be 100% uninterrupted and error free.

This web site is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Retail Point that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and /or software. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Retail Point and users are encouraged to consult  professional advice before taking any course of action related to information, ideas or opinions expressed on this site.

Amendments to these Terms & Conditions

Retail Point South Africa may at its own discretion amend these terms and conditions periodically by posting it on the website, and as such will be effective as at that date. The terms and conditions outlined herein may be amended periodically without notice, and will apply to orders placed effective as at the date of amendment.